Your Trusted Tech Partner
SOOKE-BASED ELECTRONIC STORE AND A ROGERS AUTHORIZED SELLER SPECIALIZING IN REPAIRS, CUSTOM PC BUILDS, AND ROGERS PLANS
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Repair Before Rebuy
If it plugs in or powers on, we can probably fix it. We repair most phones, computers, game consoles, and more. Whether it’s a cracked screen, a slow laptop, or a console that won’t start, we provide reliable repairs with quick turnaround and honest pricing.
Common Phone Issues We Can Repair
Dropped your phone or dealing with battery issues? We repair iPhone, Samsung, and other smartphones including screens, charging ports, cameras, logic board issues, and back glass.
Battery & Power
- Not charging properly
- Draining too quickly
- Overheating during use
- Phone won’t turn on
Screen & Display
- Cracked or shattered screen
- Touch not responding
- Display flickering or dim
- Screen not lighting up
Connection
- Loose charging port
- Charger not recognized
- Intermittent charging
- USB/data not connecting
Audio & Performance
- No sound or distorted audio
- Microphone not working
- Apps freezing or crashing
- Phone running slowly
Physical & Liquid Damage
- Water or liquid exposure
- Dropped or crushed phone
- Bent frame or housing
- Cracked or foggy camera lens
Devices We Service
iPhones
- iPhone 5 - 16 Pro Max
Samsung
- Galaxy Note 8 - Note 20 Ultra
- Galaxy S8 - S25 Ultra
Other Androids
- Google Pixel 4 - 8 Pro
- Motorola Moto One G
- Motorola Moto Edge & Edge Plus
- Motorola Moto G5
- And many more!
Replacement Pricing*
*Pricing may change. The best way to get the latest info is to talk to us directly.
iPhone
| Model | Screen | Battery |
|---|---|---|
| iPhone 13 | $299 | $130 |
| iPhone 12 | $205 | $119 |
| iPhone 11 | $119 | $99 |
| iPhone XR | $119 | $89 |
| iPhone 8 | $115 | $69 |
| iPhone 7 | $105 | $59 |
| iPhone 6S | $95 | $59 |
Android
| Model | Screen | Battery |
|---|---|---|
| Galaxy S22 Ultra 5G | $479 | $99 |
| Galaxy S22 Plus 5G | $299 | $105 |
| Galaxy S22 5G | $295 | $99 |
| Galaxy S21 | $295 | $89 |
| Galaxy S21 FE 5G | $249 | $89 |
| Galaxy A53 5G | $199 | $69 |
| Google Pixel 6 | $289 | $79 |
Common Tablet Issues We Can Repair
Is your tablet screen cracked or not charging? We fix display damage, charging problems, and software issues for iPads and Android tablets. Micro soldering is available for logic board faults.
Battery & Power
- Not charging properly
- Draining too quickly
- Overheating during use
- Tablet won’t turn on
Screen & Display
- Cracked or shattered screen
- Touch not responding
- Display flickering or dim
- Screen not lighting up
Charging & Connection
- Loose charging port
- Charger not recognized
- Intermittent charging
- USB/data not connecting
Audio & Performance
- No sound or distorted audio
- Microphone not working
- Apps freezing or crashing
- Tablet running slowly
Physical & Liquid Damage
- Water or liquid exposure
- Dropped or crushed tablet
- Bent frame or housing
- Cracked or foggy camera lens
Devices We Service
Apple
- iPad 1st - 10th generation
- iPad Mini 2nd - 6th generation
- iPad Air 1st - 5th generation
- iPad Pro 9.7in 1st gen - 12.9in 6th gen
Samsung
- Galaxy Tab S - S8 Ultra
- Galaxy Tab Active
- Galaxy Tab A & A7
- Galaxy Tab 3 & 4
Replacement Pricing*
*Pricing may change. The best way to get the latest info is to talk to us directly.
| Model | Digitizer | Screen | Battery |
|---|---|---|---|
| Galaxy Tab S8 | N/A | $189 | N/A |
| Galaxy Tab A8 | N/A | $135 | $1195 |
| iPad Pro 11" 2022 | N/A | $365 | N/A |
| iPad 7 / 8 / 9 | $129 | $189 | $165 |
| iPad 5 / 6 | $129 | $189 | $165 |
| iPad Air 4 / 5 | N/A | $275 | $165 |
Common Computer Issues We Can Repair
Is your laptop lagging or desktop freezing? We provide diagnostics and repairs for PCs, Macs, and custom builds. From port replacements and system cleanups to micro soldering.
Battery & Power
- Not charging properly
- Battery drains too quickly
- Sudden shutdowns
- PC/laptop won’t turn on
Screen & Display
- Cracked or flickering screen
- Dead pixels or discoloration
- No display on boot
- Screen brightness problems
Performance & Software
- Sluggish performance or freezing
- Virus/malware infections
- System crashes or BSOD
- Overheating
Input & Peripherals
- Mouse/keyboard not responsive
- USB ports not recognizing devices
- Webcam or mic not working
- Touchpad issues (for laptops)
Storage & Memory
- System not detecting SSD/HDD
- Running out of disk space
- RAM not fully detected
- Frequent crashing under load
Devices We Service
Apple
- MacBook
- MacBook Air
- MacBook Pro
- iMac
Other Brands (Laptop & Desktop)
- Lenovo
- Samsung
- Acer
- Asus
- Dell
- HP
Repair Pricing*
*Pricing may change. The best way to get the latest info is to talk to us directly.
| Service Type | Description | Price |
|---|---|---|
| Virus Removal | Scan, clean, and remove viruses on your device. Comes with an optimization after virus removal is complete | $129 |
| Optimization | Optimization to keep your computer running smoothly. | $99 |
| Operating System Reinstall | If you are looking for a clean fresh install, we have you covered. | $80 |
| Hard Drive Replacement (with a 1 to 1 copy of your data) | Replace an aging hard drive with a new one to improve performance and secure your data for the future. | $129 + cost of the hard drive |
| Hard Drive Replacement (just the files copied over) | Replace an aging hard drive with a new one to improve performance and secure your data for the future. | $80 + cost of the drive |
| Physical clean for optimal temperature | A computer full of dust and debris with aging thermal paste can get toasty. This can slow down your computer and cause a premature hardware failure | $45 |
| Screen Replacement (Laptop) | If you've broken your laptop screen, it can be fixed. | Varies by model. Bring it in for a quote. |
| Hardware Upgrades | RAM, Processor, Video cards, Power Supplies. We do it all, tell us what you need and we can help you out | Bring it in for a quote |
| Diagnostics | Have an issue that doesn't meet the above criteria? Diagnostics are $40. If we can fix it, the price is double the diagnostic plus any parts necessary | $40 |
| Hourly | For anything that just doesn't fit the above, we have an hourly rate of $90. We are happy to give you a quote by email or in person | $80 / hour |
Common Game Console Issues We Can Repair
Console not turning on or showing no display? We repair PS5, Xbox, and Nintendo systems including HDMI ports, power issues, overheating, and controller problems.
Power & Boot
- Console won’t turn on
- Power light blinks but no boot
- Random shutdowns
- Loose or damaged power cable
Video Output
- No signal to TV/monitor
- Flickering or distorted video
- No display on boot
- Low resolution or black screen
Software & Network
- System stuck on update screen
- Games/apps crashing
- Can’t connect to Wi‑Fi
- Error codes on login/downloads
Controller & Input
- Controller not syncing
- Button/input lag
- Drift on analog sticks
- Charging issues
Disk & Storage
- Game won’t load
- Disc drive won’t read/eject
- Not enough storage for updates
- External drive not recognized
Devices We Service
Sony
- PlayStation 4 - 5 Pro
Microsoft
- Xbox Series X & S
- Xbox One
- Xbox One X & S
Nintendo
- Switch
- Switch Lite
- Switch OLED
Repair Pricing*
*Pricing may change. The best way to get the latest info is to talk to us directly.
| Model | Repairs | Price |
|---|---|---|
| Any model | Booting issues | Starting at $50 |
|
Board‑level repairs | Starting at $99 |
|
Basic hardware replacement | Bring it in for a quote |
|
Console heavy clean outs to stop overheating | Starting at $60 |
Everyday Tech Made Simple
We offer honest repairs, expert support, and everything you need in one place. From device fixes and upgrades to Rogers plans and accessories, we deliver reliable service with a community-first approach you can trust.
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TECH PARTNERS AND LOCAL EXPERTS YOU CAN TRUST
As your trusted electronics store in Sooke, we offer convenient access to Rogers plans and services. Whether you're upgrading your internet or need help choosing the right mobile plan, our team is here to make it simple and convenient.
Learn more about us
Kevin Hopcraft
Kevin has a lifelong passion for tech and a steady hand for repairs. With deep experience in phones, laptops, and micro soldering, he's known for fast, precise fixes. A Sooke native and avid golfer, you'll find him on the tools or shooting for par at DeMamiel Creek Golf Course.
Alexander Kingston
With over a decade in the wireless world, Alex is your go-to for mobile device troubleshooting and network knowledge. He's a car tinkerer, dog lover (especially Rue), and an East-Coast-born, West-Coast-raised tech enthusiast who's proud to call the island home.
